Bolton Resident’s Frustrating Wait for Waste ContainerBolton Resident’s Frustrating Wait for Waste Container An 81-year-old resident in Harwood, Peter Jackson, endured a protracted and frustrating ordeal after discovering his waste container missing in April. Despite paying £34 for a replacement, it took over two months for Mr. Jackson to finally receive the bin. During this time, Mr. Jackson was forced to make an eight-mile round trip to Raikes Lane dump to dispose of his waste. The council’s initial response was to charge him for the replacement bin, despite the delay and inconvenience. After repeated attempts to resolve the issue, the trash can finally arrived last week. Mr. Jackson expressed both relief and frustration, blaming the council’s incompetence for the delay. The council acknowledged the delivery error and apologized for the delay. Delivery times for grey bins are currently estimated to be 3-4 weeks. The incident highlights the challenges and frustrations faced by residents in accessing essential waste collection services. It underscores the need for efficient and responsive municipal systems to address such concerns promptly.
It’s just nonsense!
A frustrated resident waited more than two months for his waste container, which he had paid for, to arrive
Peter Jackson, 81, woke up on April 29 this year to find the grey bin missing from his Harwood home.
He called the council to ask for a new bin, but was told he would have to pay for it.
Mr Jackson, of Roading Brook Road, did as he was asked and paid £34 for the replacement.
It wasn’t until Thursday, July 11, that he finally got the job, more than two months after his initial application.
In the meantime, he said he had to drive eight miles each way from Harwood to the Raikes Lane dump to dispose of his rubbish.
He said: “They said it would be a bit later, which is fine, so I went to the dump every week to throw away the kitchen waste.
The container in question (Image: Newsquest)
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“I’ve been going almost every week for the last three months, a thirteen-kilometre round trip, and I’m 81 now – although I think I’ll at least be out of the house by then!”
“I spoke to people and was put on hold for 30 minutes, I was just passed from one person to another. There was no one who could do anything positive.
“I was just going around in circles to be honest. I’ve never seen anything more pathetic in my life.”
But last week the trash can finally arrived.
Peter Jackson paid £34 for the bin (Image: Newsquest)
Mr Jackson said: “When I looked out the window on Thursday it had just arrived!
“I had to laugh at the delivery guy, because he’s just doing his job. It’s just the incompetence of the people in the council.
“I filed a complaint with the council. It was a nightmare, to be honest.”
A Bolton Council spokesman said: “The delivery was noted as being delivered within three weeks of the order date, but unfortunately we believe it was delivered to the wrong address.
“We are currently investigating this. A new container was delivered to the correct address on Thursday.
“We apologize for the delay in resolving this matter.
“The current delivery time for grey bins is 3-4 weeks.”
