Uber Passenger Experiences Harassment and Threat from DriverUber Passenger Experiences Harassment and Threat from Driver In a recent incident, a passenger recounted their harrowing experience in an Uber ride, sparking concerns about safety in taxi services. After requesting the air conditioner be turned on, the driver’s angry response in Kannada led to a heated exchange. Despite the passenger’s request to be dropped off, the driver escalated the situation by driving erratically, causing significant distress to the passenger, who suffers from vertigo. The passenger contacted Uber Safety, who advised them to disembark at a safe location. However, the driver, realizing a complaint had been made, threatened the passenger by writing down their apartment block details and gesturing that he would retaliate. The post shared online garnered significant attention and elicited a range of reactions. Some users expressed solidarity with the passenger and condemned the driver’s behavior, while others offered practical advice, such as reporting the incident to Uber and requesting a confirmation of action taken. This incident raises serious questions about the safety of taxi services and the need for robust safety protocols. Companies like Uber must ensure that drivers adhere to safe driving practices and handle passenger requests professionally. They must also have mechanisms in place to address incidents of harassment and threats effectively. The well-being of passengers should be paramount, and both passengers and drivers must feel safe and respected during their journeys.
After getting into the car, the passenger asked the driver to turn on the air-conditioner to avoid dust. The driver responded angrily in Kannada and suggested that the passenger cancel the ride. When the passenger asked to be dropped off immediately, the driver got furious.
He turned on the air conditioning, but also started driving erratically, with sudden braking and acceleration. This caused the passenger a lot of stress, especially since the driver suffered from vertigo.
The passenger called Uber Safety, who advised them to get off at a safe location. However, the driver, realizing that a complaint had been filed, threatened the passenger. He wrote down the name and details of the apartment block, indicating that he knew their pickup location, and gestured that he would take action.
The post quickly went viral and sparked a series of reactions from Internet users.
A user wrote: “It’s not just about talking in Kannada, I am a Kannadiga and was new in town and I got scammed by these idiots. They just need an excuse to harass people. Sorry, you had to go through this.”
Other users offered solutions. “Tweet to Uber that he threatened you and his info. Write them an email asking for confirmation of the action. They will know how to handle this. And as for the fact that he has your address, calm down, most of these idiots are just making noise. I have many more guys like this to entertain,” another user wrote.
This incident raises serious concerns about the safety of taxi services and highlights the importance of robust safety protocols.
Uber and other taxi companies must ensure that their drivers adhere to safe driving rules and handle passenger requests professionally.
