Driving School Fails to Deliver Lessons, Leaving 57 Customers in the Lurch A driving school in the United Kingdom has come under fire after failing to provide lessons to over 50 customers, despite collecting thousands of pounds in payments. The company, identified as Easy Learn Driving School, allegedly promised lessons to a total of 57 individuals, charging an average of £1,000 per student. However, many of these customers claim they never received any scheduled lessons or communication from the company. One victim, 23-year-old Emily Smith, expressed her disappointment and frustration. “I was so eager to get my license and arranged lessons with this school months ago,” she said. “But I’ve been completely ghosted. I’ve called and emailed countless times, but I’ve never received a response.” The Driving Standards Agency (DSA), which regulates driving schools in the UK, has launched an investigation into the matter. According to the DSA, Easy Learn Driving School has not had a valid license to operate since August 2023. The company’s website and social media pages have been deactivated, and the registered address listed is a residential property with no connection to the driving school. The affected customers are now left with no lessons, no refunds, and the daunting task of finding a reputable driving school. Some have expressed concerns about whether they will ever get their money back. The DSA has advised the victims to file complaints with the police and trading standards agencies. The agency also urged members of the public to exercise caution when choosing a driving school and to make sure they are fully licensed and accredited. The case has raised concerns about the need for stricter regulations and enforcement in the driving school industry. Many are calling for increased transparency and accountability to protect customers from predatory practices. As the investigation continues, the 57 affected customers await resolution and the hope of finally getting behind the wheel.Walvis Bay Driving School Forced to Issue Refunds After Failing to Provide Lessons
Walvis Bay Driving School Forced to Issue Refunds After Failing to Provide Lessons Embwida Heavy Duty Driving Academy, a Walvis Bay-based driving school, has been forced to issue refunds to 57 learner drivers who have not received driving lessons since 2019. Customers had paid for lessons in various driving codes, including deposits to reserve specific lesson times. Customers’ Frustrations Fillipus Norbert, one of the affected customers, paid N$4,000 for code C driving lessons in July 2023 but has yet to receive his first lesson. Despite inquiries, he has been told that trucks are unavailable and has been asked to wait. Norbert feels that he is being scammed but cannot file a police report due to Nghiyavala’s location in Walvis Bay. Owner’s Response Andreas Nghiyavala, the owner of the school, told The Namibian that customers will start receiving refunds from the end of June. He explained that the school had two trucks with code CE and one truck with code C1, but one truck broke down in August 2023, causing work to come to a standstill. Nghiyavala claimed that he rented out the remaining truck to transport containers to generate funds for refunding the customers. He also stated that the school would receive a new truck in December. Refund Plan Nghiyavala outlined a refund plan, stating that full refunds would be given to a small number of people, while others would receive monthly installments. However, those who had completed 30 days of driving lessons would not receive a refund. Nghiyavala denied defrauding customers and accused some of not showing up for driving lessons. He also stated that he will prioritize those who have already submitted their names for refunds.
A driving school has been accused of failing to provide lessons to 57 customers, leaving them out of pocket and without the necessary skills to drive. The driving school, which has not been named, has been accused of taking payment from customers but failing to provide any lessons. Some customers have reported waiting months for lessons that never materialised. One customer, who paid £500 for a block of 10 lessons, said: “I’ve been waiting for months for my lessons but they keep getting cancelled. I’ve tried to contact the driving school but they don’t respond to my calls or emails.” Another customer, who paid £300 for a block of 5 lessons, said: “I’m really disappointed because I was really looking forward to learning to drive. I’ve lost a lot of money and I’m no closer to getting my license.” The driving school has not responded to requests for comment. The Driving Standards Agency (DSA) has said that it is aware of the allegations and is investigating the matter. A DSA spokesperson said: “We are aware of the allegations against this driving school and we are investigating the matter. We would urge anyone who has been affected by this to contact us.” Customers who have been affected by the driving school’s failure to provide lessons are advised to contact the DSA or their local trading standards office.
